Monday, November 30, 2009
Small Business Tip: McAfee to Launch New Online Support Community
user
- by Danita, on Tue Oct 6, 2009 11:50am PDT
Small business owners and entrepreneurs will soon have the
opportunity to link online with the world's largest dedicated
security technology company.
McAfee is working to launch an online support community so users can interact with
each other to share ideas, discuss emerging trends and help resolve
problems. McAfee technicians, developers and product
managers will be able to engage customers in new ways to enhance
products and improve processes according to a media release.
Barry McPherson, executive vice president of
worldwide support and services at McAfee, said the online community
"will enable us to evolve beyond traditional phone and e-mail
based services and focus more on collaboration with our customers
through discussions, blogs, wikis, user groups and community
polling."
McAfee already monitors Twitter and Facebook.
The online community, which will launch in the fourth quarter, will
run on Jive's social business software platform.
Please follow me on Twitter to learn more about small
business trends and events to give you a competitive edge in
business at http://twitter.com/danitablackwood
To learn more about vital technology issues impacting
your enterprise; head to http://www.sbtv.com/Technology
Related: twitter, technology, social software platform, small business, sbtv.com, mcafee, jive, facebook, entrepreneur, danita blackwood, barry mcpherson
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Regards
Priya
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